1. Receipt of the customer request or a request from INNORPI on behalf of a company by the sales department
2. Receipt of samples for testing
3. Preparation of a quote
4. Signature of the quote by the customer
5. Conducting tests
6. Preparation of a test report
7. Sends the test report to the customer or INNORPI.
8. Recovery of samples tested by the customer or INNORPI
9. File archiving
